Frequently asked questions

56 Rooms.

Check-in from: 15:00 p.m 
Check-out until: 12:01 p.m

• Identity document
• Colombian ID
• Passport. Booking confirmation. Children can stay with a relative who proves maternity or paternity with the documents.

Depending on the rate or promotion you have taken since your booking, they can be: Non-refundable. Flexible: reservations can be cancelled free of charge, 24 hours before the arrival date (local time) to avoid a penalty charge of one night plus tax.

You can enter our website and select the option to modify/cancel reservation, enter the reservation confirmation number and modify. In addition, you can contact us through our telephone

(57-1) 6467777 .

No

No

Guests will have free access to a fitness center located a few blocks from the hotel.

Yes

Yes.

Yes, at the Front Desk

• Carrera 15 N° 88-10
• Bogota, Colombia
• Phone: (57-1) 6467777 
• WhatsApp: +57 3228100228
• Email: reservas@citehotel.com

Yes, we are within walking distance of the most visited restaurants, shopping centers, Parque de la 93, bars and  Zona Rosa nightclubs, one of the best nightlife sectors in Bogotá.